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What does pre-order / back-order / out of stock mean?Updated 11 days ago

Pre-order

This means the item is not yet in stock but will be arriving soon. If stated on the website, you can place your order in advance to secure it. Your full* order will be dispatched once the item arrives at our fulfilment centre.

* In an effort to minimise our carbon footprint, we ship complete orders together once all items are available.

Back-order
This means the item is temporarily out of stock but already in production or on its way to us.

To reduce long wait times, back-ordered items may be shipped directly from our international fulfilment centre rather than our local fulfilment centreDelivery typically takes 8–10 business days, allowing us to avoid the additional 4–5 week transfer time between fulfilment centres and get your order to you sooner.

Out of stock
If a product is marked as out of stock, it is currently unavailable for purchase. Where available, you can sign up on the product page to be notified as soon as it becomes available again.


If you’d like to check on your order status or have any questions, feel free to contact us, and we’ll be happy to help.

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